WNIN Closed Captioning Information

For Closed Captioning concerns, please contact our Captioning Hotline:

Glenn Puder
Chief Engineer
Phone: (812) 42302973 ext. 257
Fax: (812) 428-7548
Email:captioning.hotline@wnin.org

We will make every effort to respond or otherwise resolve your inquiry as promptly as possible.

Written Close Captioning complaints should be directed to the following:

Bonnie Rheinhardt
Vice-President of Programming
WNIN
405 Carpenter Street
Evansville, IN 47708
Phone: (812) 423-2973 ext. 231
Fax: (812) 428-7548
Email:captioning.complaint@wnin.org

Before sending a formal written complaint, we recommend that you first contact our Captioning Hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

CLOSED CAPTIONING QUALITY CERTIFICATION

All programming provided by Tri-State Public Media, Inc. (WNIN)  complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by WNIN complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.


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